ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Basic installation of firefox works fine but if I add an add-on I can't click the Firefox button and can't right click. Seams even if I add a theme or persona this happens.

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه smo

more options

I can't right click or click the firefox button, or any of the menu buttons. If I disable add-ons it works fine. How do I fix this?

I can't right click or click the firefox button, or any of the menu buttons. If I disable add-ons it works fine. How do I fix this?

الحل المُختار

If your problem did not occur in Safe Mode, it is most likely because of an extension, theme or hardware acceleration. Follow the steps in Troubleshooting extensions and themes:

  • Turn off hardware acceleration
  • Switch to the default theme
  • Disable all extensions
  • Test for faulty extensions

... while checking after each step to see if the problem persists.

Read this answer in context 👍 0

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Yeh I can get into safe mode, but how do I know what is causing it. Seems like if I turn on any extension or theme the bug starts occurring.

more options

الحل المُختار

If your problem did not occur in Safe Mode, it is most likely because of an extension, theme or hardware acceleration. Follow the steps in Troubleshooting extensions and themes:

  • Turn off hardware acceleration
  • Switch to the default theme
  • Disable all extensions
  • Test for faulty extensions

... while checking after each step to see if the problem persists.