Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TypeError: Components.classes['@threatexpert.com/XPCOM/BDCoreAccess;1'] is undefined

  • 1 (رد واحد)
  • 57 have this problem
  • 3 views
  • آخر ردّ كتبه Michael Verdi

milford009
milford009
more options

Still have problem with FF 7 or higher. I have tried to update from 6.0.2 to newer versions of FF. I keep getting the message: "TypeError: Components.classes['@threatexpert.com/XPCOM/BDCoreAccess;1'] is undefined". I have shut down all firewalls, extensions, etc. This message does not occur with FF 6.0.2. I have disabled all extensions and still get message. This does not happen in safe mode. I have tried on my tower that has a completely different configuration and same thing happens.

Still have problem with FF 7 or higher. I have tried to update from 6.0.2 to newer versions of FF. I keep getting the message: "TypeError: Components.classes['@threatexpert.com/XPCOM/BDCoreAccess;1'] is undefined". I have shut down all firewalls, extensions, etc. This message does not occur with FF 6.0.2. I have disabled all extensions and still get message. This does not happen in safe mode. I have tried on my tower that has a completely different configuration and same thing happens.

All Replies (1)

Michael Verdi
Michael Verdi
more options

It looks like you have a problem with an extension, possibly "ThreatExpert Memory Scanner"

I'd try removing it and then updating Firefox. See How to disable extensions and plugins