Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 10 causing problems in some financial dowloads

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه Ian Monro

Ian Monro
Ian Monro
more options

Since I upgraded to Ver 10 I have had trouble dowloading data from financial sites into Quicken. e.g. BMO Canada takes so long to change screens that I have to use IE. From my Credit Union downloads open a [data update] screen that will not close.

Since I upgraded to Ver 10 I have had trouble dowloading data from financial sites into Quicken. e.g. BMO Canada takes so long to change screens that I have to use IE. From my Credit Union downloads open a [data update] screen that will not close.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Can you please try clearing cache and cookies? https://support.mozilla.org/en-US/kb/Error%20loading%20web%20sites#w_try-clearing-firefoxs-cookies-and-cache

Ian Monro
Ian Monro صاحب السؤال
more options

Clearing Cache and Cookies made no difference. I also tried resetting the Java controls as suggested elsewhere in the linked pages from the solution - no change.

I have confirmed that only two of sites I use have problems with BMO the only one that does not load. BMO staff have suggested that the problem is unique to me. It does work OK with IE.

I have one further bit of info - trying to load the BMO site blocks loading other sites (not caused by network traffic as that is minimal). It also generated a Download Error today "NRn.exe.part could not be found. Source file could not be read" (might be the odd word wrong as I could not read my note).

Any ideas?