Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on startup

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

Earlier today, firefox randomly crashed on me. Nothing seemed to cause it. Now it crashes immediately upon starting. I can't do anything, not even use any of the menu buttons or try starting it in safe mode, because it crashes so quickly.

Earlier today, firefox randomly crashed on me. Nothing seemed to cause it. Now it crashes immediately upon starting. I can't do anything, not even use any of the menu buttons or try starting it in safe mode, because it crashes so quickly.

الحل المُختار

Looks like a problem with writing to disk (startup cache?)

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Read this answer in context 👍 0

All Replies (2)

more options

Let's try to start Firefox in Safe Mode, does that help at all? Also, try reading the article Firefox crashes, it does have some basic troubleshooting that you can try to see if it helps.

more options

الحل المُختار

Looks like a problem with writing to disk (startup cache?)

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: