ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 (رد واحد)
  • 2 have this problem
  • 12 views
  • آخر ردّ كتبه cor-el

more options

Hello,

I have newly installed firefox in windows 7 but the browser is getting crash again and again.

I reinstalled my windows 7 then reinstalled firefox again but still i am getting this crashing problem.

Hello, I have newly installed firefox in windows 7 but the browser is getting crash again and again. I reinstalled my windows 7 then reinstalled firefox again but still i am getting this crashing problem.

All Replies (1)

more options

Try to rename secmod.db (secmod.db.old) and cert8.db (cert8.db.old) files in the Firefox Profile Folder in case there is a problem with the files.
Firefox will create new files.


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: