Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 4 ردود
  • 11 have this problem
  • 2 views
  • آخر ردّ كتبه macplaxton

cjmgregan
cjmgregan
more options

Since adding the latest upgrade, my Firefox keeps crashing. It happens on all types of pages. Most consistently on pages with lots of Flash (Netflix, Pinterest, for example).

I tried to load Java, but didn't work. I checked for older versions, but didn't find any.

Since adding the latest upgrade, my Firefox keeps crashing. It happens on all types of pages. Most consistently on pages with lots of Flash (Netflix, Pinterest, for example). I tried to load Java, but didn't work. I checked for older versions, but didn't find any.

Modified by cjmgregan

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to update Flash to the latest version.

Update the Flash plugin to the latest version.

You can find the latest Flash player for Firefox on this page.

For Firefox on 64 bit Windows, you need the 32 bit Flash version version because Firefox is a 32 bit application.

cjmgregan
cjmgregan صاحب السؤال
more options

We did that, but it didn't make a difference.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for other causes:

macplaxton
macplaxton
more options

I had a lot of crashing with FF12.0 and Flash 11.2 r202 immediately after upgrade of FF. I resorted to backing up some important bits of my FF profile and created a new one. Now I've got a stable FF again. No idea of the precise cause, but it might be worth a shot after the usual disable add-ons / extentions / safe-mode attempts.