Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync setup stuck on Droid X "Battery & data manager" settings page

  • 4 ردود
  • 3 have this problem
  • 12 views
  • آخر ردّ كتبه rickypowers12

rickypowers12
rickypowers12
more options

After I entered my login and key information in the Sync setup, it gave me a warning that data sync would happen in background and provided a link to my "Battery & data manager" settings. I mistakenly clicked that link. now Sync setup is stuck on that settings screen and does not appear to be actively syncing with my account. I tried quitting out of Firefox and going back in to Sync setup - still takes me directly to the battery manager screen. please help! i am using latest Firefox Beta on Droid X.

After I entered my login and key information in the Sync setup, it gave me a warning that data sync would happen in background and provided a link to my "Battery & data manager" settings. I mistakenly clicked that link. now Sync setup is stuck on that settings screen and does not appear to be actively syncing with my account. I tried quitting out of Firefox and going back in to Sync setup - still takes me directly to the battery manager screen. please help! i am using latest Firefox Beta on Droid X.

Modified by rickypowers12

الحل المُختار

Hi Ricky!

Have you tried to uninstall and install Firefox Beta again?

There's also a known limitation and this is that you can't have two versions of Firefox running Sync in a mobile device. Do you happen to have Aurora or Nightly also connected to Sync? The Sync engineers are trying to figure out how to resolve that. You can learn more about it here: https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed

I hope it helps. Ibai

Read this answer in context 👍 2

All Replies (4)

user633449
user633449
more options

Doesn't happen to me on my Droid X, try to restart your phone, and reopen Firefox.

rickypowers12
rickypowers12 صاحب السؤال
more options

Tried that several times and tried quitting Firefox from the settings menu, to no avail.

I edited my original post to more accurately describe the settings menu I'm stuck in. Couldn't remember the name when typing the first time around.

Ibai
Ibai
  • مدير
more options

الحل المُختار

Hi Ricky!

Have you tried to uninstall and install Firefox Beta again?

There's also a known limitation and this is that you can't have two versions of Firefox running Sync in a mobile device. Do you happen to have Aurora or Nightly also connected to Sync? The Sync engineers are trying to figure out how to resolve that. You can learn more about it here: https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed

I hope it helps. Ibai

rickypowers12
rickypowers12 صاحب السؤال
more options

Finally tried that, it did the trick. I was hoping there was some other solution. Thanks.