Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot any web site that runs a java script. The page goes blank and I get a "oops that did not go well" message

  • 3 ردود
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

hinjeyan
hinjeyan
more options

If I disable java script the websites open fine but obviously parts of the website that require java script do not work. I have reloaded the latest java but did not help.

If I disable java script the websites open fine but obviously parts of the website that require java script do not work. I have reloaded the latest java but did not help.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

To avoid confusion:

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

hinjeyan
hinjeyan صاحب السؤال
more options

Thanks much

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome

Did it help you in any way?