Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when using Firefox several websites (financial) won't open a window I click on to look at a statement

  • 1 (رد واحد)
  • 2 have this problem
  • 6 views
  • آخر ردّ كتبه cor-el

Billpotere
Billpotere
more options

when I am working in websites from Morgan Stanley or Chase and click to open a statement all I get is a new blank white box - no statement. I have called both institutions for assistance and they thell me it's Firefox because in can open them in Explorer.

when I am working in websites from Morgan Stanley or Chase and click to open a statement all I get is a new blank white box - no statement. I have called both institutions for assistance and they thell me it's Firefox because in can open them in Explorer.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable the Adobe Reader plugin in Firefox and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.