ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just downloaded firefox and it operates extremely slow, taking several minutes to change screens when clicking on a website.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه boaterh

more options

I am unable to use firefox at all. It takes so long to do anything after the first web page loads. Once the first page laods, it freezes and takes several minutes to do anything

I am unable to use firefox at all. It takes so long to do anything after the first web page loads. Once the first page laods, it freezes and takes several minutes to do anything

الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.


A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.


A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Resolved-- I started in the safe mode and found an extension that was locking up firefox