Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.28 crashes after every starting in normal mode, safe mode and profile manager mode too. Cleaning *.sqlite files with sqlite shell didn't help. WinXP

  • 3 ردود
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه mustdie98

more options

Firefox can't run in any mode, I can see only Mozilla Crash Reporter window. Such crash-report nas been done: https://crash-stats.mozilla.com/report/index/93e1c441-8294-4173-843a-2e71a2121217 I don't wanna upgrade Firefox version, so what can i do to keep using 3.6.28 version?

Firefox can't run in any mode, I can see only Mozilla Crash Reporter window. Such crash-report nas been done: https://crash-stats.mozilla.com/report/index/93e1c441-8294-4173-843a-2e71a2121217 I don't wanna upgrade Firefox version, so what can i do to keep using 3.6.28 version?

الحل المُختار

That is not a useful stack in that crash report.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Read this answer in context 👍 0

All Replies (3)

more options

I tried FF 17.1, it started correctly once, but then it started to do the same the FF 3.6.28 done (((

more options

الحل المُختار

That is not a useful stack in that crash report.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

Thank You, the problem was in some ad-tracking cookies. When it has been deleted, both FF 3.6.28 and 17.0.1 began to start correctly. Of course, it's very strange that so little thing can interrupt the work of browser so easy, but all well that ends well )