website launches the dlownload files interface only in firefox
When visiting a website with Firefox, the download file interface automatically launches. The file it downloads is the index.html file from the site. I have visited the site with Chrome, Safari and IE and the site displays properly. This is the only site I've visited where this is an issue. I tried to visit this site after launching Firefox without the plugins. I have also downloaded the most recent version (which I have) and reinstalled the upgrade. Neither resolved the issue.
The website is http://www.corkybinggeli.com
Any insights or help is appreciated.
All Replies (3)
Seeks to be working fine here, no problems with getting download dialog.
Such an issue is usually caused by a problem with the content type that Firefox receives from the server.
You can check the response header via the Web Console (Web Developer > Web Console;Ctrl+Shift+K) to see what response you get from the server.
Try some basic steps like these to see if that helps:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
I never get to the website in the browser. The download dialog pops up. It does say You have chosen to open: (no file name appears at all) which is an: text/htmlx-ontent-length: (6.5 KB)
I went through the cookies and cleared the cache as you suggested. Running firefox in safe mode does not change the results.
So I still have this issue. thanks.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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