ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have used firefox for 3 or 4 years, today it would not open. I had to reinstall and start over from the beginning. I lost a lot of bookmarks and preferences.

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه cor-el

more options

Adobe installed an update, which restarted my desktop pc. After restarting I was unable to open Firefox browser. So, I clicked on Firefox, and then run as... first I tried running as... and chose my name. Firefox browser still would not open. Then I chose administrator which opened Firefox browser, but, as a new Firefox installation. It did contain add-ons, but not book marks, history, downloads or preferences. Now i have started over from the beginning. Is there any way I can restore lost bookmarks and preferences? Do you think system restore would help?

Adobe installed an update, which restarted my desktop pc. After restarting I was unable to open Firefox browser. So, I clicked on Firefox, and then run as... first I tried running as... and chose my name. Firefox browser still would not open. Then I chose administrator which opened Firefox browser, but, as a new Firefox installation. It did contain add-ons, but not book marks, history, downloads or preferences. Now i have started over from the beginning. Is there any way I can restore lost bookmarks and preferences? Do you think system restore would help?

All Replies (1)

more options

Are there still JSON backups in the bookmarkbackups folder?

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder