Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll

  • 2 (ردّان اثنان)
  • 8 have this problem
  • 14 views
  • آخر ردّ كتبه peterC1

peterC1
peterC1
more options

Windows XP with Firefox 18.0.1 wont open when upgraded to latest version. Error messages were (1) the procedure entry point PR_SetCurrentThreadName could not be located in the dynamic link library ndpr4.dll (2) the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll (3) could not load XPCOM

Ran malware & virus software then removed Firefox via Control panel, then residual folder from Programme files folder and from C:\Documents&Settings\Administrator\Local Folders\ApplicationData\Mozilla. Sourced & installed ndpr4.dl and nssutil3.dll - fresh reinstall firefox several times - this got rid of error message 1 but not 2 or 3 and still can't open Firefox. Any solutions?

Windows XP with Firefox 18.0.1 wont open when upgraded to latest version. Error messages were (1) the procedure entry point PR_SetCurrentThreadName could not be located in the dynamic link library ndpr4.dll (2) the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll (3) could not load XPCOM Ran malware & virus software then removed Firefox via Control panel, then residual folder from Programme files folder and from C:\Documents&Settings\Administrator\Local Folders\ApplicationData\Mozilla. Sourced & installed ndpr4.dl and nssutil3.dll - fresh reinstall firefox several times - this got rid of error message 1 but not 2 or 3 and still can't open Firefox. Any solutions?

الحل المُختار

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

Read this answer in context 👍 2

All Replies (2)

crengieer
crengieer
more options

الحل المُختار

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

peterC1
peterC1 صاحب السؤال
more options

Thank you cregieer I turned of virtual virtualization in Zone Alarm and problem solved. Firefox starts up flawlessly.