crash report when trying to start firefox and restart option wont work nor does safemode option appear
Crash report gives error code Crash ID: bp-e93a45d8-59c1-4129-831d-273be2130308 firefox wont start normally, i just get a crash report window, selecting the restart firefox option just results in another crash report window i can force firefox to start in safemode by holding the shift key but cannot see what the issue is or how to rectify it
All Replies (3)
hello, this is a crash related to hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.
Modified by philipp
Hello prb8558, do you have Nvidia drivers ? try to update the drivers and check it again
Using the latest generic graphics drivers
thank you
EDIT : prb8558, madperson is faster than me, ignore my reply !
Modified by ideato
Thanks to Madperson and Ideato that advise solved the problem and yes i have Nvidia drivers
Many Thanks