Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه cor-el

BOBSOUTH1
BOBSOUTH1
more options

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

All Replies (2)

user633449
user633449
more options

Please update to Firefox 19.0.2 Update Firefox to the latest release

Then try to Reset Firefox Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See: