ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Google menu (Youtube, Gmail, News, Calenders, etc.) no longer appears on my Firefox browser on my mac.

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 434 views
  • آخر ردّ كتبه palmetto2008

more options

Firefox version 19.0.2. Mac OS X version 10.8.3. Google menu (Gmail, Youtube, Calenders, etc.) suddenly stopped appearing while I'm logged into my Gmail account. Have deleted browsing history and cookies, and have deleted and reinstalled Firefox; nothing restores this menu. This menu appears on other browsers (e.g., Chrome and Safari). After several hours trying to follow instructions from other users with this problem, I have been unsuccessful.

Firefox version 19.0.2. Mac OS X version 10.8.3. Google menu (Gmail, Youtube, Calenders, etc.) suddenly stopped appearing while I'm logged into my Gmail account. Have deleted browsing history and cookies, and have deleted and reinstalled Firefox; nothing restores this menu. This menu appears on other browsers (e.g., Chrome and Safari). After several hours trying to follow instructions from other users with this problem, I have been unsuccessful.

All Replies (2)

more options

Are you sure that you are on the Google website and not on the about:home page?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

Thanks cor-el, that did it! Appreciate the advice.