ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't restore from the back-up file "bookmarks-2013-03-31". "File not supported".

  • 4 ردود
  • 8 have this problem
  • 1 view
  • آخر ردّ كتبه Chela

more options

I'm using Firefox in Swedish, but I think these would be the terms in English:

I did a back-up of my bookmarks in Firefox before I formated my PC, which resulted in this file: "bookmarks-2013-03-31". It's not an HTML-file and I think neither an JSON-file. When I'm now trying to "recover" the bookmarks from this file, it say's that the file-type isn't supported. What the heck?!? A back-up file that isn't supported by it's own program??!?
(I just did a quick and simple back-up, and am now trying to restore it. It shouldn't be any problem, as I see it).
I'm using Firefox in Swedish, but I think these would be the terms in English: I did a back-up of my bookmarks in Firefox before I formated my PC, which resulted in this file: "bookmarks-2013-03-31". It's not an HTML-file and I think neither an JSON-file. When I'm now trying to "recover" the bookmarks from this file, it say's that the file-type isn't supported. What the heck?!? A back-up file that isn't supported by it's own program??!? (I just did a quick and simple back-up, and am now trying to restore it. It shouldn't be any problem, as I see it).

الحل المُختار

Make sure that the backup file with the bookmarks has the correct file extension:

  • .html for a HTML backup
  • .json for a JSON backup

You can check the type via the right-click context menu of that file and open the Properties.
If you are not sure about the file type then you can open the file in Firefox via "File > Open File" A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.

A JSON backup starts with: {"title":"","id":1,"dateAdded":
An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>

Add quotes ("") around the name to rename the file to the correct file extension if the current file extension is hidden or if it is otherwise not working.
Verify the file type in the Properties via the right-click context menu to make sure that the change has been successful.

Read this answer in context 👍 3

All Replies (4)

more options
more options

الحل المُختار

Make sure that the backup file with the bookmarks has the correct file extension:

  • .html for a HTML backup
  • .json for a JSON backup

You can check the type via the right-click context menu of that file and open the Properties.
If you are not sure about the file type then you can open the file in Firefox via "File > Open File" A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.

A JSON backup starts with: {"title":"","id":1,"dateAdded":
An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>

Add quotes ("") around the name to rename the file to the correct file extension if the current file extension is hidden or if it is otherwise not working.
Verify the file type in the Properties via the right-click context menu to make sure that the change has been successful.

more options

Thanks for the tip! I'll try this the next time I have access to the computer!

I opened the file in Firefox and according to the text content, it seems to be a JSON-file even though Firefox won't recognize it. I'll try to rename the file extension next time. Thanks!
more options

I also was not able to restore my old bookmarks, which I tried to do so through the backups in the "Old Firefox Data" folder. I attempted to open the file bookmarks-2013-07-02.json but got the message that "To open this file, Windows needs to know what program to use. What do you want to do? 1) Use PC Health Advisor to find a program to open this kind of file or 2) Use Windows to manage this kind of file." When I click the first option, I get a list of software application options I can download in three categories, but I already have at least one in each category in my system. When I click the second option , I get sent to a Google search page that lists all kinds of websites about JSON files, none of which seems to provide a clear route to a solution.

I just tried adding quotes around the file name as per the above suggestion, but I got the message that a file name cannot include quotes. Also, for some reason, my file only contains the title and date added, none of the stuff in between that apparently is also supposed to be there.

In any case, shouldn't I be able to restore old bookmarks simply by clicking an older backup version under "Restore" under "Show All Bookmarks"? I also tried this, three times in fact, but got no results.

Modified by Chela