some folders in a bookmark will not open
Some secondary folders in my bookmarks menu will not open. This just started. I have 24 primary (subject) folders in my bookmarks menu. Five of them have secondary folders.
Using the bookmarks dropdown menu -- of the five, I can not open secondary folders located in four of the primary folders. In all cases, at least one secondary folder will open, the majority will not. One primary folder works and all secondary folders will open.
When I click on "Show all bookmarks", all the secondary files contain the webpages I bookmarked. I can access them by this method, but it is much more time consuming.
Can you help me fix this? Thank you.
All Replies (4)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
Problem didn't change. The folders still will not open. Any other ideas? Thnak you.
You can check for problems with the localstore.rdf file.
Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
You can check for problems with the places.sqlite database file in the Firefox Profile Folder.
NO. does not work. You except me to have the same level of expertise. Didn't you get a clue how carefully I explained the problem. You response is too complex. If I were hiring you for a CS job in technical help. you wouldn't get it. C- for helping.