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when open, gmail turns screen blue

  • 3 ردود
  • 3 have this problem
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  • آخر ردّ كتبه iamjayakumars

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Suddenly, in firefox 21, when I am signed into my gmail account, a blue sheen covers the entire - macbook pro running os 10.8.2 - screen. When I sign out of gmail, the blue disappears.

I checked in chrome, to see whether this was a gmail issue, and in chrome it does not happen. It appears to be a firefox browser issue.

Help please.

Suddenly, in firefox 21, when I am signed into my gmail account, a blue sheen covers the entire - macbook pro running os 10.8.2 - screen. When I sign out of gmail, the blue disappears. I checked in chrome, to see whether this was a gmail issue, and in chrome it does not happen. It appears to be a firefox browser issue. Help please.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

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Could you attach a screenshot?

Try to use JPG or PNG image file format and make it public view.

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Thank you very much for the quick response. I updated the os, restarted once again and all seems good. Perhaps it was a momentary (though a long moment) fluke/conflict.

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الحل المُختار

If the problem is solved.

Choose solution to close the thread.

Thanks