I can't add any add ons at all
I can't use any add-ons, themes, etc. All of them cause my nav bar to turn red and say I haven't enough data for that site. I'm afraid a virus will creep in if I use any add-ons. What fun is a browser that you can personalize. I know I have beta, but even reg FF was doing this. I have win xp and can't update just yet. I'm not sure what else I can do. I had to begin FF all over again with new data, just to get rid of the add-ons and red nav bar. Are you going to fix this? It's not just one add-on it's all of them.
All Replies (7)
hello, please provide a screenshot of the issue or phrase the exact wording of the error message your getting....
This can be a problem with the theme that you are using (possibly red cats).
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
The problem is this happens with ALLadd-ons not just red cats. I tried another complete theme, and it still showed the red nav bar. I'd have to get another add on in order to show an screen shot and I don't know how to get it out of safe mode. this only happens when I use add ons''
This is all I could get can you see the nav bar? I clicked on the explanation point and I get " This site doesn't supply identity information" I used the Noia 4 theme.
Modified by den-arn
I used Noia 4 theme.
See [/questions/961506]
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
OK, I'll give it a try