Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I just updated Firefox, and I went to check the version and see it is still the same version 21. I upgraded to 22 so how come it still didn't update?

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه kobe

William Qin
William Qin
more options

When I started Firefox after the update a message came up that said "This program was blocked by your system: C:/Program Files (x86)/Mozilla Firefox/firefox.exe" that probably was the directory of the new version.

When I started Firefox after the update a message came up that said "This program was blocked by your system: C:/Program Files (x86)/Mozilla Firefox/firefox.exe" that probably was the directory of the new version.

All Replies (1)

kobe
kobe
more options

May you try to reinstall firefox, but download from here

  • make sure when you uninstall, dont check remove my customizations too