ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When i try to download silverlight it states an unsuccessful download

  • 5 ردود
  • 8 have this problem
  • 7 views
  • آخر ردّ كتبه cor-el

more options

Netflix notified me that i needed the update for Silverlight. When i tried to download, it states unsuccessful download. I previously spoke with a rep of microsoft and was told to delete Silverlight and download it again. When i tried to download it, it would no longer download on Firefox or Internet Explorer.

Netflix notified me that i needed the update for Silverlight. When i tried to download, it states unsuccessful download. I previously spoke with a rep of microsoft and was told to delete Silverlight and download it again. When i tried to download it, it would no longer download on Firefox or Internet Explorer.

All Replies (5)

more options
more options

Still doesn't want to download.

more options

Can't you download and save the Silverlight installer from this page?

more options

unable to download from the microsoft site.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.


Modified by cor-el