ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on links, it always takes me to the websites homepage

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 9 views
  • آخر ردّ كتبه cor-el

more options

When I click on a link for a website, instead of taking me to exactly where the link was supposed to, it sends me to the main page associated with the link. For example, if I click on a link on google for a product on amazon, instead of taking me to the actual page with the product, it just sends me to amazons homepage. How do I correct this?

When I click on a link for a website, instead of taking me to exactly where the link was supposed to, it sends me to the main page associated with the link. For example, if I click on a link on google for a product on amazon, instead of taking me to the actual page with the product, it just sends me to amazons homepage. How do I correct this?

All Replies (2)

more options

Can you post some examples of the links here?

more options

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.