ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

IS the Notice to upgrade to 27.0.1 REALLY from mozilla firefox?

  • 4 ردود
  • 10 have this problem
  • 1 view
  • آخر ردّ كتبه philipp

more options

Got an unsolicited window suggesting immediate upgrade to 27.0.1 from my 26 today.

have screen shot of window BUT not sure how to attach it here? will try below. no luck with copy and paste........ no place for attachments.

Description -

upper left: FF logo and text "Software Update" next down: text "A security and stability update for Firefox is available" next: text "Firefox 27.0.1" bolded next: text "It is strongly recommended that you apply this update for Firefox ASAP" next: text "View more information about this update." lower left: button "Ask Later" lower right: button "Update Firefox"

THANKS, if you can ease my mind or tell me how to remove this scam/phishing/virus/trojan, etc. ricardo

Got an unsolicited window suggesting immediate upgrade to 27.0.1 from my 26 today. have screen shot of window BUT not sure how to attach it here? will try below. no luck with copy and paste........ no place for attachments. Description - upper left: FF logo and text "Software Update" next down: text "A security and stability update for Firefox is available" next: text "Firefox 27.0.1" bolded next: text "It is strongly recommended that you apply this update for Firefox ASAP" next: text "View more information about this update." lower left: button "Ask Later" lower right: button "Update Firefox" THANKS, if you can ease my mind or tell me how to remove this scam/phishing/virus/trojan, etc. ricardo

الحل المُختار

hey, i was writing my reply while you were uploading your screenshot, so i didn't see it at first. by the looks of it, it looks totally genuine so you should be alright there.
for comparison i'll attach the update screen i get (on windows 7):

Read this answer in context 👍 2

All Replies (4)

more options

HERE is the screen shot Ricardo

more options

hello Net2868, first you're right to be careful about such notices, since recently it has become a fairly often used tactic by malicious websites to try to trick users into downloading malware-infested versions of the browser. as a rule of thumb, when you are getting prompted to download and run a .exe file to update firefox, it will be a scam, since firefox handles updates internally...

firefox 27.0.1 was indeed released today - you can initiate a manual check for updates under firefox > help > about firefox. the update notification as you've described it sounds pretty genuine (you can attach a screenshot to a reply here on the forum though).

more options

Hey Philip, Should have mentioned that the LINKS and buttons did not resolve to URLs. Also, ctl-U for page html source code did not function. And never have seen such an update notice from FF in 8 years.

DO like your idea to see if i get an exe file vs the FF auto-update process. will run mwb to see if it is detectable. Thanks, ricardo

more options

الحل المُختار

hey, i was writing my reply while you were uploading your screenshot, so i didn't see it at first. by the looks of it, it looks totally genuine so you should be alright there.
for comparison i'll attach the update screen i get (on windows 7):