Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

startup stuck in restore prior session, changing options, reboot no help.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه trailwalker

trailwalker
trailwalker
more options

i can change the options, like load blank page. restart system, load firefox, and get prior sessions. I look at options and they say load blank page. also fails same way for homepage.

i can change the options, like load blank page. restart system, load firefox, and get prior sessions. I look at options and they say load blank page. also fails same way for homepage.

الحل المُختار

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs each time you start Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can use this button to go to the Firefox profile folder:

Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

Note that deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost.

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs each time you start Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can use this button to go to the Firefox profile folder:

Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

Note that deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost.

trailwalker
trailwalker صاحب السؤال
more options

COR-EL Thanks for the quick response. the user.js file was the culprit, I deleted the command that caused the problem in the file. Aparently some over eager program helped us. My wife will be happier at the computer.

Problem solved.