how do i fix?I attempted to upgradeto FF27-got error message - Possibly unable to install XOR? - I found a log-it says error 32, 9 times-respond
Email address removed by moderator Andrew (feer56). Please read Forum rules and Guidelines
I am running Windows 8 and don't really know it well.
I need to keep all bookmarks - I don't have a back up or how to make them.
I was attempting to update from ff26 (I think) to ff27. I received an error message saying that XOR?? objects could not be updated I THINK but am not sure of the exact message.
I found a log called last-update.log in
directory Owner\AppData\Local\Mozilla\updates\E7CF176E110C211B\updates
The date of the file is 2/14/2014
This a copy of the log. (if it is the correct one)
****log start***************************************************************************** Could not disable token privilege value: SeAssignPrimaryTokenPrivilege. (1300) Could not disable token privilege value: SeAuditPrivilege. (1300) Disabled unneeded token privilege: SeBackupPrivilege. Disabled unneeded token privilege: SeCreateGlobalPrivilege. Disabled unneeded token privilege: SeCreatePagefilePrivilege. Could not disable token privilege value: SeCreatePermanentPrivilege. (1300) Disabled unneeded token privilege: SeCreateSymbolicLinkPrivilege. Could not disable token privilege value: SeCreateTokenPrivilege. (1300) Disabled unneeded token privilege: SeDebugPrivilege. Could not disable token privilege value: SeEnableDelegationPrivilege. (1300) Disabled unneeded token privilege: SeImpersonatePrivilege. Disabled unneeded token privilege: SeIncreaseBasePriorityPrivilege. Disabled unneeded token privilege: SeIncreaseQuotaPrivilege. Disabled unneeded token privilege: SeIncreaseWorkingSetPrivilege. Disabled unneeded token privilege: SeLoadDriverPrivilege. Could not disable token privilege value: SeLockMemoryPrivilege. (1300) Could not disable token privilege value: SeMachineAccountPrivilege. (1300) Disabled unneeded token privilege: SeManageVolumePrivilege. Disabled unneeded token privilege: SeProfileSingleProcessPrivilege. Could not disable token privilege value: SeRelabelPrivilege. (1300) Disabled unneeded token privilege: SeRemoteShutdownPrivilege. Disabled unneeded token privilege: SeRestorePrivilege. Disabled unneeded token privilege: SeSecurityPrivilege. Disabled unneeded token privilege: SeShutdownPrivilege. Could not disable token privilege value: SeSyncAgentPrivilege. (1300) Disabled unneeded token privilege: SeSystemEnvironmentPrivilege. Disabled unneeded token privilege: SeSystemProfilePrivilege. Disabled unneeded token privilege: SeSystemtimePrivilege. Disabled unneeded token privilege: SeTakeOwnershipPrivilege. Could not disable token privilege value: SeTcbPrivilege. (1300) Disabled unneeded token privilege: SeTimeZonePrivilege. Could not disable token privilege value: SeTrustedCredManAccessPrivilege. (1300) Disabled unneeded token privilege: SeUndockPrivilege. Could not disable token privilege value: SeUnsolicitedInputPrivilege. (1313) SOURCE DIRECTORY C:\Users\Owner\AppData\Local\Mozilla\updates\E7CF176E110C211B\updates\0 DESTINATION DIRECTORY C:\Program Files (x86)\Mozilla Firefox NS_main: callback app open attempt 1 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 2 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 3 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 4 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 5 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 6 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 7 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 8 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 9 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: callback app open attempt 10 failed. File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe. Last error: 32 NS_main: file in use - failed to exclusively open executable file: C:\Program Files (x86)\Mozilla Firefox\firefox.exe ***** Log End ****************************************************************************
When I look up the version am running from Help about is shows 27.0.1. I tried checking for updates again and got the message that firefox is up to date.
How do I fix this?
I don't know where to get FF 27 download again.
Where do I get the download?
Do I need to uninstall and re-install or just reinstall over the existing copy. (reminder I can't lose my bookmarks and don't know how to back them up)
I know little about Win8 so I dont know where things belong.
Please reply to [email address removed]. and let me know where to find my answer
Thanks AlfLinus
Modified by Andrew
All Replies (2)
Alf wrote:
When I look up the version am running from Help about is shows 27.0.1.
That's the version you seem to be running, which is the latest. Although there doesn't seem to be a need for it, you can download the full 27.0.1 setup file, exit Firefox, then install on top of your current version.
If you run into the same problem, then I suggest disabling your security software before running the setup file and re-enabling it afterwards.
Alf wrote:
I need to keep all bookmarks - I don't have a back up or how to make them.
Updating Firefox doesn't normally affect your bookmarks. To back them up, you can export them in HTML format as described below.
Email address removed by moderator
Posting your e-mail address publicly will only lead to spambots picking it up. By default, you receive e-mail updates whenever someone posts a reply to your questions, so it's unnecessary.
Alf, if you are referring to the beta versions of Firefox, these update on a faster road map. The errors that you are seeing may have to do with a user on the computer that controls updates. Is this a computer with multiple users?
Basically the errors are from the OS preventing the update to be made, maybe run Firefox as an administrator by right clicking on it and see if the error continueshttp://msdn.microsoft.com/en-us/libra.../bb530716%28v=vs.85%29.aspx
Since it is up to date, do not worry about those errors.