Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird stopped working after installation of security update

  • 2 (ردّان اثنان)
  • 10 have this problem
  • 1 view
  • آخر ردّ كتبه techtool-55

more options

After installation of security update 24.4.0 (20140316131045) Thunderbird cannot retrieve or send messages from any of my e-mail servers. There is no error message. I can see the new messages via webmail. Is there any way to uninstall this security update?

After installation of security update 24.4.0 (20140316131045) Thunderbird cannot retrieve or send messages from any of my e-mail servers. There is no error message. I can see the new messages via webmail. Is there any way to uninstall this security update?

الحل المُختار

Make sure your firewall isn't blocking Thunderbird.

Read this answer in context 👍 2

All Replies (2)

more options

الحل المُختار

Make sure your firewall isn't blocking Thunderbird.

more options

Changed the firewall setting for Thunderbird in Norton's Internet Security from "Auto" to Allow" and this fixed the problem. I had updated to a new version of Norton's on 3/11/14. Don't know why the problem did not manifest itself until the Thunderbird security update installed on 3/18/14.. Very happy it is now fixed!!! Thanks!!!