Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

freeze when checking mail windows 8.1

  • 3 ردود
  • 5 have this problem
  • 1 view
  • آخر ردّ كتبه christ1

zorgan
zorgan
more options

I have an issue when launching Mozilla Thunderbird version 24.4.0

I have disabled all addons

I`m using an SSD (Solid State Drive)

When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

I have an issue when launching Mozilla Thunderbird version 24.4.0 I have disabled all addons I`m using an SSD (Solid State Drive) When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

الحل المُختار

What is your anti-virus software?

Read this answer in context 👍 0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

الحل المُختار

What is your anti-virus software?

zorgan
zorgan صاحب السؤال
more options

Avast (free edition)

christ1
christ1
  • Top 25 Contributor
more options

Start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?