\Files showing firefox logo on the side causing problems

Hey, I'm trying to port a game save file to and the game but when i access the save file it shows a Firefox logo on the left and when i try to port the file, it never wor… (read more)

Hey, I'm trying to port a game save file to and the game but when i access the save file it shows a Firefox logo on the left and when i try to port the file, it never works even though i follow all the instructions. Can anyone tell me how to change the symbol back to the normal white blank one please as i think that that is making it not work.

Many thanks :)

Asked by Alex 5 minutes ago

Tick box to remove mail from server

When setting up Thunderbird, I did not see the radio tick box for removing mail from the server. What will happen now that I have removed about 10000 pieces of email from… (read more)

When setting up Thunderbird, I did not see the radio tick box for removing mail from the server. What will happen now that I have removed about 10000 pieces of email from my local account on my computer's hard drive?

I have more questions, but would rather ask one at a time.

Asked by mallenhall 1 week ago

Last reply by mallenhall 8 minutes ago

can't sign into Thunderbird

My wire has a spectrum account and a Thunderbird account. Spectrum did something that locked her out of Thunderbird. Tried everything and it will not connect. Many people… (read more)

My wire has a spectrum account and a Thunderbird account. Spectrum did something that locked her out of Thunderbird. Tried everything and it will not connect. Many people that have a spectrum account have told me that they have the same problem. One of T Bird's moderators told me to take screen shots (David GG) to send to him to analyze if all my setting are correct. I am in my 80's so things are a bit slower for me to grasp. I cannot add them to this form only by email. I would love to get T Bird up and running again for her as she has lost her hearing and this is her only enjoyment. I do have the screenshots in my email.

Thank you

Thanks Richard Buzzard buzzard2841@gmail.com My wife's email is sandog1@cfl.rr.com

Thank you

Asked by Richard Buzzard 19 minutes ago

Last reply by Richard Buzzard 16 minutes ago

Credit card autofill disappeared?

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my c… (read more)

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

Asked by allysonbvieira 53 minutes ago

Cant send email

Just installed Thunderbird and can receive emails but not send them. Error message says the message could not be sent because connection to outgoing server SMTP mail.twc.… (read more)

Just installed Thunderbird and can receive emails but not send them. Error message says the message could not be sent because connection to outgoing server SMTP mail.twc.com timed out.

My settings seem correct and I can send and receive emails through the companies website but not with Thunderbird. Thanks

Asked by racinrod 21 hours ago

Last reply by racinrod 1 hour ago

Tracking Protection

I recently encountered an issue when attempting to login to The Coventry Building Society website using Firefox (desktop PC & Windows 1):- https://www.coventrybuildin… (read more)

I recently encountered an issue when attempting to login to The Coventry Building Society website using Firefox (desktop PC & Windows 1):- https://www.coventrybuildingsociety.co.uk/ It failed to display the page used to enter the one time passcode used for two factor authentication.

After looking on some forums I discovered this is because 'Strict' tracking protection was enabled. If I change to 'Custom' and uncheck 'Tracking Content' then things work as expected.

I also read on a forum that you can leave tracking protection set to 'Strict' but enter the URL for the problem website under 'Enhanced Tracking Protection->Manage Exceptions'. I tried entering 'https://www.coventrybuildingsociety.co.uk/' Initially this appeared to work. However, when I tried it again the following day, the page failed to load as before. I had to change back from 'Strict' to 'Custom' and uncheck 'Tracking Content' once again. It's as if the exception URL is ignored in 'Strict' mode.

Am I doing something wrong or is this how it is supposed to work? Do I need to click on the shield icon (to the left of the padlock icon) and turn off 'Enhanced Tracking Protection' every time I visit the website?

Asked by brian_mk 1 hour ago

Last reply by brian_mk 1 hour ago

Opening Thunderbird email unknown popup asks for password.

When opening Thunderbird a pop up opens requiring me to enter my password for pop3. As far as I remember, I don't have or need this password. Cannot get rid of the popup.… (read more)

When opening Thunderbird a pop up opens requiring me to enter my password for pop3. As far as I remember, I don't have or need this password. Cannot get rid of the popup. It keeps popping up.

Asked by peter.gasparro 2 hours ago

importing Profile

I just set up my Laptop, and now I`m trying to bring my old Profile in, no chance The picture annected is the last, I see, then nothing more. Furthermore: look, please, o… (read more)

I just set up my Laptop, and now I`m trying to bring my old Profile in, no chance The picture annected is the last, I see, then nothing more. Furthermore: look, please, on the second, no possibility to find my emails and so

Asked by willemheinrich 2 hours ago

Camera permission

Hello I use Kahunas as an online coaching app. I am trying to make video messages but every time I try there is a pop up saying that permission is denied. I went into th… (read more)

Hello I use Kahunas as an online coaching app. I am trying to make video messages but every time I try there is a pop up saying that permission is denied. I went into the firefox settings under privacy and checked the permission tab. It doesnt show any pages have recently tried to use it and it does nothing when I try and add the web address in the search field.

Asked by Ryan Seamone 2 hours ago

Firefox randomly opens on secondary monitor

Hi, I have a dual monitor setup and quite often and randomly, when I launch the browser it opens on the secondary monitor instead of the primary, which is the one I alwa… (read more)

Hi,

I have a dual monitor setup and quite often and randomly, when I launch the browser it opens on the secondary monitor instead of the primary, which is the one I always use. Firefox is up to date: 135.0 (64-bit)

I've read somewhere that I have to move the browser to the primary monitor, resize it so that it is not fully expanded and close. After opening it again it opens on the primary screen and I can maximize it and close again, but when I open the browser again the next day it may open on the secondary screen again... or not, just a very random thing. Any clue?

Thanks, Pere

Asked by peresanz 2 hours ago