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trying to sync or login to firefox on android

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Paul

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Trying to sync firefox on android with desktop firefox. 1. when I go to https://firefox.com/pair the scan code does not appear 2. when I try to login using email address ON ANDROID firefox - I'm not able to type anything - i.e. the android texting keyboard does not appear.

Signed Frustrated android user Sandy

Trying to sync firefox on android with desktop firefox. 1. when I go to https://firefox.com/pair the scan code does not appear 2. when I try to login using email address ON ANDROID firefox - I'm not able to type anything - i.e. the android texting keyboard does not appear. Signed Frustrated android user Sandy

All Replies (7)

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Hi

Are you signed into your Firefox account in Firefox on your desktop?

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yes I am signed into my Firefox account on my laptop/desktop. Any other suggestions?? :-)

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Do you have any add-ons installed on the desktop copy of Firefox?

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Seburo, Just two enabled add ons: Facebook container and Manuals Library Search Sandy

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Can you try disabling those add-ons and trying again?

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I did but same problem. Thanks for trying.....I'll try again after some I have some time to think about it.

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Ok, no problem, still keen to help here but I am not sure what could be happening.