Why might 64 bit Win7 HPr crash while Ff30.0 is the only open window?
Mozilla Crash Reports...
bp-dd00d136-cb2c-4051-b5ef-ed3d12140713 7/13/2014 12:21 PM bp-04c4651e-a144-4407-8783-762ac2140713 7/13/2014 12:14 PM bp-ba978668-4f73-4d03-9b13-9f3672140713 7/13/2014 12:05 PM 77c6a8c7-0916-4ca8-9ce4-5c1b0892974c 7/7/2014 4:30 PM 5e39a599-a479-4904-9a5d-ac0457f2b780 7/7/2014 11:03 AM 6a702c8f-f854-436f-ad5f-d29b2353c841 7/3/2014 1:30 PM
Thanks in advance.
All Replies (4)
That is a problem with the Flash plugin.
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
I only now read How to Read Crash Reports. The more recent 3 look like Flash and/or hang problems, while the earlier 3 are unknown. After reading a bit more on this site, it appears that Firefox for 64 bit Windows is still a work in progress. I installed it last month to replace IE, assuming it was fully functional.
Thanks, cor-rel. I'll give it a go and post back.
My Samsung (machine) Update Plus nor Intel(R) HD Graphics driver update found any new updates. Windows Updates are automatically up-to-date. My Flash Plugin is v14 which shows no settings. I changed it to prompt me, which I want it to do anyway. I realize that this isn't a fix, but I can always try the browser config edit later if necessary. Thanks again.