We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do i switch my internet provider

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

more options

When I started using Mozilla Peoplepc was my dialup provider, but I have switched toNetzero.net using a hotspot stick. I only use Netzero now, but for a while I had both. Mozilla still tries to hook me up to Peoplepc if I use my shortcut. Mozilla tries to open the page before netzero connects me.And lately I get the error mess " Moz. cant find the server at Netzero". I know there"s something i need to switch over, but what? Thanks for your time & awesomness . Debbie

When I started using Mozilla Peoplepc was my dialup provider, but I have switched toNetzero.net using a hotspot stick. I only use Netzero now, but for a while I had both. Mozilla still tries to hook me up to Peoplepc if I use my shortcut. Mozilla tries to open the page before netzero connects me.And lately I get the error mess " Moz. cant find the server at Netzero". I know there"s something i need to switch over, but what? Thanks for your time & awesomness . Debbie

All Replies (1)

more options

You can check the connection settings.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems. "Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"