Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash Drive Plugin constantly crashes, nothing you suggested works to stop this from happening, what should I do? There is also a game that pops up

  • 1 balasan
  • 9 ada masalah ini
  • 10 paparan
  • Balasan terakhir oleh Scooby333

more options

I am suddenly having all kinds of issues with the Flash plug in crashing constantly and a game that doesn't show what it is, or let you play pops up and controls the window. You have to hit control alt a to quit the game or escape which either way you go the results are a crash and firefox locks up. I changed my default browser and the same thing happened. Frustrated, a little angry, and a lot fed up. What can I do to correct this problem and how do I find out what the game is so I can delete it? HELP! Please.

I am suddenly having all kinds of issues with the Flash plug in crashing constantly and a game that doesn't show what it is, or let you play pops up and controls the window. You have to hit control alt a to quit the game or escape which either way you go the results are a crash and firefox locks up. I changed my default browser and the same thing happened. Frustrated, a little angry, and a lot fed up. What can I do to correct this problem and how do I find out what the game is so I can delete it? HELP! Please.

All Replies (1)

more options

Whilst I usually run Beta Versions of Firefox I have had this problem occurring for several versions now. I have been able to resolve all crashing issues 100% SO FAR by following Adobe's "Flash Player Help / Uninstall Flash Player | Windows" on website: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html for a total un-install of flash followed by an installation of the new Flash version (FOR ME usually needed for most updates recently).

However, It is getting tedious doing all these manual procedures each time Adobe update its Flash Plug-in, and it should not be necessary.

To be honest, as this Adobe recommended solution has always worked for me, so far, I feel this is an Adobe issue, rather than a Firefox one, otherwise things would not be resolved. (having said that, Flash does seem more likely to crash on Firefox than Internet Explorer on MY system, however)

Adobe offers several installation files on its download page and IMHO I feel it should offer an update version (for users who experience Flash crashes) that will AUTOMATICALLY download the Flash un-installer, run its, clean out the 4 folders (it says should be cleared) and then download the new Flash plug-in version and install it..

Adobe clearly understands some/many users have crashing issues for some/many Firefox updates who need to follow their "clean" installation procedures (assuming f they know about them and are capable).

Why does Adobe not offer "an all in one"un-install/ install ".exe" to do all these procedures automatically (easy for them and would make our lives easier (especially for non PC savvy users).

Regards to all.