Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

help with missing buttons

  • 3 balasan
  • 1 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh Kevin

more options

Upgraded to version 32. I'm missing the 3 dot menu button, but do have hardware menu button. When I press on hardware menu, I do NOT have an option to go to tools. It doesn't look the picture they show when I searched for help. As a matter of fact, when pressing menu, it looks like the old version I had. did something not update properly, or could the new version not be compatible with HTC inspire? is appreciate any help thanks so much

Upgraded to version 32. I'm missing the 3 dot menu button, but do have hardware menu button. When I press on hardware menu, I do NOT have an option to go to tools. It doesn't look the picture they show when I searched for help. As a matter of fact, when pressing menu, it looks like the old version I had. did something not update properly, or could the new version not be compatible with HTC inspire? is appreciate any help thanks so much

All Replies (3)

more options

You need to reinstall Firefox from Play Store , Enable Sync first then wait for sync to finish synching then uninstall and reinstall

Please note : uninstalling without sync enabled will cause to loss all your data including form data,passwords, usernames,history and bookmarks

more options

Hi ashultz85, Thanks for asking your question support forum! Regarding your query we want to know that -

* Your Android OS version you are using

Also it would be helpful for us if you paste a screenshot here to figure out the exact problem!

more options

Are you using a custom Android ROM?