Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Twitter DM screen doesn't automatically update when receiving new DM?

  • 1 balasan
  • 2 ada masalah ini
  • 11 paparan
  • Balasan terakhir oleh guigs

DJSigma
DJSigma
more options

Hi,

I'm using Firefox 33.1.1. If I try and have a conversation via direct messages on Twitter, when I received a new DM, the screen doesn't automatically update to show the new message at the bottom of the conversation window. When I send a message to the other person, the screen does update and my message appears at the bottom, so this issue only happens when people send DMs to me. I see the notification pop-up in the bottom-right of the screen showing that I've got a new DM, but it doesn't appear in the DM window and I have to refresh the page manually every time. It's quite annoying.

I've tried restarting Firefox in Safe Mode, so no add-ons or running, and the issue persists.

Any idea what's causing it? Is it a compatibility issue with Firefox?

Thanks!

Hi, I'm using Firefox 33.1.1. If I try and have a conversation via direct messages on Twitter, when I received a new DM, the screen doesn't automatically update to show the new message at the bottom of the conversation window. When I send a message to the other person, the screen does update and my message appears at the bottom, so this issue only happens when people send DMs to me. I see the notification pop-up in the bottom-right of the screen showing that I've got a new DM, but it doesn't appear in the DM window and I have to refresh the page manually every time. It's quite annoying. I've tried restarting Firefox in Safe Mode, so no add-ons or running, and the issue persists. Any idea what's causing it? Is it a compatibility issue with Firefox? Thanks!

All Replies (1)

guigs
guigs
more options

Potentially this is an issue with Firefox, I would be happy to test. I ran a test between two vms. I messaged myself :-/ but when I switched between the two instances of the message, it did not automatically update until I tried to send a new message. There may be better test cases, but I can confirm the behavior. As for investigation for development, bugzilla.mozilla.org and stackoverflow.com should have the right audience for troubleshooting why.