Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 balasan
  • 1 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh cor-el

more options

sometimes firefox crashes while trying to open some webpages and if i restart the browser and restore the webpages it crashes again

sometimes firefox crashes while trying to open some webpages and if i restart the browser and restore the webpages it crashes again

All Replies (3)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

id1:bp-65878c39-46cf-4e16-b5c1-b0ac62141128 id2:bp-0bbcc459-f285-4d10-a335-35a782141128 id3:bp-b803ca13-0acc-4162-8b51-4b7b92141128

more options

Those reports are about hangs in the Shockwave Flash plugin (NPSWF32_15_0_0_223.dll).

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: