Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

invisible tekst , only graphics appear

  • 6 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh prikje

more options

4 weeks ago my firefox didn't display any text. Can see the toolbuttons but the dropdown menu work...without text. Can't start in safe mode cause I don't see the menu text.

4 weeks ago my firefox didn't display any text. Can see the toolbuttons but the dropdown menu work...without text. Can't start in safe mode cause I don't see the menu text.

Penyelesaian terpilih

while in safemode could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

also the first thing i would try is to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Baca jawapan ini dalam konteks 👍 2

All Replies (6)

more options

I couldn't upload an image for the questions so here it is. Forgot to mention after the problem I several times reinstalled firefox...same result

hope anyone can help

thx Prikje

more options

hi Prikje, can you test firefox safemode - you can also invoke it by pressing the shift-key while you launch firefox...

more options

thx Philip In safe mode I can see text but still no idea where to fix the problem.

more options

Penyelesaian Terpilih

while in safemode could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

also the first thing i would try is to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

Phillip & Cor-El ,

thank you for the solution , I disabled the hardware acceleration and the problem was solved. This was the first time I needed help to fix a problem. Appreciate the time you took to help me !

best regards Patrick