Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't click on a website and images don't load, need help!?

  • 6 balasan
  • 2 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh FredMcD

more options

I need to fill in an online survey but i can't tick the small boxes next to the images or options. First i noticed this on this site; http://www.buzzfeed.com/peggy/bohemian-homes-youd-love-to-chill-out-in#.liMj9b8pqw Images did not load but i thought it was because of the slow internet connection. When i clicked the links that were given as source the all of the images loaded. Then on the test i noticed i cannot click the options. To be sure of that i had a problem i tried some lame quizzes such as: http://www.buzzfeed.com/tomphillips/true-or-false-or-what#.eaOjqW6kJ2 I tried some of the options on support page like, disabling add ons, restarting firefox on safe mode etc. I even updated my shockwave, java etc. Later because of the risks i uninstalled java. Still got nothing and need some help!

Thanks.

I need to fill in an online survey but i can't tick the small boxes next to the images or options. First i noticed this on this site; http://www.buzzfeed.com/peggy/bohemian-homes-youd-love-to-chill-out-in#.liMj9b8pqw Images did not load but i thought it was because of the slow internet connection. When i clicked the links that were given as source the all of the images loaded. Then on the test i noticed i cannot click the options. To be sure of that i had a problem i tried some lame quizzes such as: http://www.buzzfeed.com/tomphillips/true-or-false-or-what#.eaOjqW6kJ2 I tried some of the options on support page like, disabling add ons, restarting firefox on safe mode etc. I even updated my shockwave, java etc. Later because of the risks i uninstalled java. Still got nothing and need some help! Thanks.

Penyelesaian terpilih

Thank you guys for your interest. I solved the problem by deleting mozilla file from my computer and installing again. Now everything is perfect. For the survey that i have to fill in, well it turned out that includes files from soundcloud.com which cannot be open with mozilla and chrome. I could open it with my phone and noticed the questions were all the files from soundcloud.

Thanks again.

Baca jawapan ini dalam konteks 👍 0

All Replies (6)

more options

I tried both pages with no problems. What happens when you move the mouse over one of the links? Do you see a link appear in a box at the bottom of the Firefox window?

more options

Yes i can see the link at the bottom. I also deleted cache and cookies. Still has the same problem. Can it be because of my connection? These days it has been really slow. I guess the problem with images because of that but i have no idea why i can't tick the boxes. I even tried buying a plane ticket to see if i can click the options. I could click one time but then i reload the page and couldn't click the second time.

more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
more options

Contact your ISP and have them check your service.

more options

Penyelesaian Terpilih

Thank you guys for your interest. I solved the problem by deleting mozilla file from my computer and installing again. Now everything is perfect. For the survey that i have to fill in, well it turned out that includes files from soundcloud.com which cannot be open with mozilla and chrome. I could open it with my phone and noticed the questions were all the files from soundcloud.

Thanks again.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem so other will know.