Where do my replies appear to e-mails I have received
I receive e-mails, but when I reply to them I cannot find where Mozilla stores the reply. I've looked under sent e-mails and also within the body of the original e-mail, plus all of the other folders and nothing shows up. I'm pretty sure it is in one of the settings that I have overlooked. Can you please help me.
All Replies (2)
Sent emails are usually in the Sent folder or if imap, sometimes it is called Sent Items or similar.
check settings: Tools > Account Settings > Copies & Folders or right click on Mail account name and select 'Settings'
- select 'Copies & Folders' for the mail account
If this is a POP mail account:
When sending messages, automatically:
- Select 'Place a copy in'
- Select : 'Sent' folder on: pop mail account name
If you want Replies to go to the folder where the original email was stored:
- Select: 'place replies in the folder of the messsage being replied to.
or leave unchecked to force them to go to the Sent folder.
If you have an IMAP mail account:
Have you subscribed to see the server 'Sent' or 'Sent items' folder?
check this first - you cannot see any folder that you have not suvscribed to see.
Is it gmail ? If yes:
- uncheck - do not select 'place copy in'
Link offering advice on gmail settings:
- https://support.google.com/mail/answer/78892?hl=en
- https://support.mozilla.org/en-US/kb/thunderbird-and-gmail
If IMAP, but not gmail:
- Select: 'place a copy in'
- Select: 'Other' and select the Sent fodler on imap mail account
click on ok to save settings.
Diubah oleh Toad-Hall
Thank you. It is Imap, and there is nothing in the sent items folder, so I will check on the other settings you recommend. I'll let you know if I get this fixed.