Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

When I open thunderbird, I can see all of my emails but I get a black screen if I try to open any emails. Receiving new, sending,drop down boxes are all black

  • 1 balasan
  • 1 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh Matt

fxconnectx
fxconnectx
more options

When opening emails old and new the screen is black. When trying to type a new message the message is blacked out. When attempting to open the drop down menu bars it is all blacked out. Mozilla opens and closes fine, it doesn't crash nor does it reject any new messages being received.

Can you help me?

When opening emails old and new the screen is black. When trying to type a new message the message is blacked out. When attempting to open the drop down menu bars it is all blacked out. Mozilla opens and closes fine, it doesn't crash nor does it reject any new messages being received. Can you help me?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

try the fix here https://support.mozilla.org/en-US/questions/1012145

Does it work for you?