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I have updated to Adobe Flash ver 19 but Firefox is not recognising

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When I installed Firefox update, I checked my plug ins & it said to update Adobe Flash Player, which I did. I've also checked the version installed, to be sure it updated properly. It did. I have the latest version available - 19.0 something. However, when I restarted Firefox & double checked the plug ins page again, it has not registered the update & seems to think I have version 18.0 something. Odd, as the version showing for Shockwave Flash on the Add Ons page is correct (19). HELP !!!!!

When I installed Firefox update, I checked my plug ins & it said to update Adobe Flash Player, which I did. I've also checked the version installed, to be sure it updated properly. It did. I have the latest version available - 19.0 something. However, when I restarted Firefox & double checked the plug ins page again, it has not registered the update & seems to think I have version 18.0 something. Odd, as the version showing for Shockwave Flash on the Add Ons page is correct (19). HELP !!!!!

Penyelesaian terpilih

Hi. Delighted to say, sorted the problem by shutting down computer and restarting. Never had to do that before, don't know why I did this time. But it worked.

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All Replies (3)

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I had the same problem..go to your device manager & uninstall your sound card, them restart your computer and your browser will install the rite sound card and your issue will be gone..It worked for me !

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Penyelesaian Terpilih

Hi. Delighted to say, sorted the problem by shutting down computer and restarting. Never had to do that before, don't know why I did this time. But it worked.

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Sometimes that's the first step when you encounter problems...Glad it worked for you !...Sharron