Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Why is old e mail continue for Goldstein when I have put in a new?

  • 1 balasan
  • 1 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh guigs

putorium
putorium
more options

Hello, I go to compose in e mail for an old friend up pops his old e mails and yet in my contact e mail file is his only new e mail? WHY? I am an old 73 y/o lady and to go through all the steps to try to solve a situation is not very easy? Love when now I can get on CHAT and discuss what is going on. Thank you,

Hello, I go to compose in e mail for an old friend up pops his old e mails and yet in my contact e mail file is his only new e mail? WHY? I am an old 73 y/o lady and to go through all the steps to try to solve a situation is not very easy? Love when now I can get on CHAT and discuss what is going on. Thank you,

All Replies (1)

guigs
guigs
more options

Hello, I understand that the email when you compose if from a friend and not your account. This is because it could be that his email account is logged in.

If you remember your password and account, first:

  1. Log out of the current email
  2. Go to the home page and log in

If it is a services fromt he airplane icon on the top right, remove the services from the Menu > Addons > then click on the services tab on the left of that page.

Happy to help, seems like I might be guessing here.