Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Thunderbird is deleting messages on it's own. What is causing this?

  • 1 balasan
  • 1 ada masalah ini
  • 4 paparan
  • Balasan terakhir oleh christ1

randypellman1
randypellman1
more options

My new Cyberpower computer, with Windows 10 installed, has been randomly deleting messages from our email box. I was using Thunderbird version 38.3 These messages are not going into the trash file, they are just disappearing. This is not a problem with our computer with windows 8.1 or our computer with Vista. I just re-downloaded Thuderbird version 38.51. Will the new download solve the problem or is there something else I should be looking at?

My new Cyberpower computer, with Windows 10 installed, has been randomly deleting messages from our email box. I was using Thunderbird version 38.3 These messages are not going into the trash file, they are just disappearing. This is not a problem with our computer with windows 8.1 or our computer with Vista. I just re-downloaded Thuderbird version 38.51. Will the new download solve the problem or is there something else I should be looking at?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Disappearing_mail