Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Не заходит на ЛЮБЫЕ сайты!!!

  • 2 balasan
  • 4 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

EvaGumileva
EvaGumileva
more options

Скачала Mozilla Firefox на Windows 10 и браузере не открывает ни один сайт. Пишет, что "Ваше соединение не защищено". У меня не стоит антивирус Касперский. Я не знаю что делать. Помогите! Очень люблю этот браузер!

Скачала Mozilla Firefox на Windows 10 и браузере не открывает ни один сайт. Пишет, что "Ваше соединение не защищено". У меня не стоит антивирус Касперский. Я не знаю что делать. Помогите! Очень люблю этот браузер!

All Replies (2)

philipp
philipp
  • Moderator
more options

hi EvaGumileva, please refer to How to troubleshoot security error codes on secure websites!

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer.