Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox crashes

  • 2 balasan
  • 1 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh John99

gkantor
gkantor
more options

visiting http://dailycaller.com/ almost 100% cause either" hanging" or crashing upon viewing a video. At least once or more times on other locations reports crashing. I forward the crashing report each time to Mozilla.

visiting http://dailycaller.com/ almost 100% cause either" hanging" or crashing upon viewing a video. At least once or more times on other locations reports crashing. I forward the crashing report each time to Mozilla.

All Replies (2)

John99
John99
more options

Can you please visit about:crashes and let us have two or three of the Crash IDs.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

John99
John99
more options

It may help if you are able to provide crash IDs both for dailycaller Crashes and some other sites. I am not getting crashes on dailycaller, but the videos are not playing properly, so it could be an issue with that site.