Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not responding

  • 1 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh FredMcD

more options

For 8 years on 2 different computers we have had problems with Firefox browser not responding. Our Chrome browser works very well. We like Firefox but every time we try to use it it freezes up and we have to switch to chrome or Internet Explorer.

For 8 years on 2 different computers we have had problems with Firefox browser not responding. Our Chrome browser works very well. We like Firefox but every time we try to use it it freezes up and we have to switch to chrome or Internet Explorer.

All Replies (1)

more options

What is your computer system and Firefox?

What you describe sounds like the CPU is being overworked.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?