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I keeping getting a screen that wants me to download and install ungojantagonist.net and I want to know if this is a legitimate patch from Firefox?

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  • Balasan terakhir oleh sheerluck

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A Firefox screen randomly pops up saying it is urgent and asks me to download and install this update: ungojantagonist.net . I downloaded but did not install. I want to know if this is a legitimate patch from Firefox?

A Firefox screen randomly pops up saying it is urgent and asks me to download and install this update: ungojantagonist.net . I downloaded but did not install. I want to know if this is a legitimate patch from Firefox?

Penyelesaian terpilih

It sounds like you are getting a random name website claiming a urgent Firefox update. This is not from Mozilla or the Firefox browser. The fake firefox-patch.exe and firefox-patch.js can install things like trojans, viruses, or unwanted software based on past reports.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a month now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

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All Replies (6)

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Hello no this is not, please ONLY download our products from our site.

Hope this helps!

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Penyelesaian Terpilih

It sounds like you are getting a random name website claiming a urgent Firefox update. This is not from Mozilla or the Firefox browser. The fake firefox-patch.exe and firefox-patch.js can install things like trojans, viruses, or unwanted software based on past reports.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a month now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

Diubah oleh James

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How do I stop this from happening? It has happened on various websites, randomly. I've run SUPERAntiSpyware, Malwarebytes and ADW Cleaner. I also run F-Secure Antivirus from Charter Communications. The only thing they've found are cookies. I've also cleared the cache. I'm on 47.0.1, Windows 7 Home SP1 with the latest updates.

The only thing I have NOT done is reset to default. Would doing that make any difference? Any suggestions are appreciated.

Thank you.

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Hi, you can try this: https://www.symantec.com/security_response/writeup.jsp?docid=2015-092321-2230-99

Please let us know if it works. Thank you!


Incidentally, you have more than one version of Shockwave Flash - which can cause problems, so all but the latest should be removed from your machine -

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I ran the chosen Symantec scan and it reported that I did not have the virus mentioned. That's good news but it doesn't really stop any future pop ups.

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I also installed the uBlock Origin as suggested. It will take some time before i know if anything has worked.