Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Unable to add to address book

  • 2 balasan
  • 2 ada masalah ini
  • 23 paparan
  • Balasan terakhir oleh wnywhy16

wnywhy16
wnywhy16
more options

Thunderbird Mail 31.0, Win 7 Pro 64 bit.

It's obvious that my primary Address Book is corrupt, as I cannot manually add any new addresses to it. My Collected Addresses book doesn't collect any new addresses, either.

I know how to Export my current Address Book to an LDIF file and force T-Bird to create a new empty address book upon closing down and restarting T-Bird. I can then Import the LDIF data back in - but apparently, only to a NEW address book, not into the new Address Book file that Tbird created after I deleted the old, corrupt file, abook.mab. The Imported book data file is called Newbook.ldif

Even if I try to use the New address book,Newbook, I can't add any new addresses to it, manually. The Collected Addresses book still won't add any new addresses from mail that I send.

Ideas? TIA!

Thunderbird Mail 31.0, Win 7 Pro 64 bit. It's obvious that my primary Address Book is corrupt, as I cannot manually add any new addresses to it. My Collected Addresses book doesn't collect any new addresses, either. I know how to Export my current Address Book to an LDIF file and force T-Bird to create a new empty address book upon closing down and restarting T-Bird. I can then Import the LDIF data back in - but apparently, only to a NEW address book, not into the new Address Book file that Tbird created after I deleted the old, corrupt file, abook.mab. The Imported book data file is called Newbook.ldif Even if I try to use the New address book,Newbook, I can't add any new addresses to it, manually. The Collected Addresses book still won't add any new addresses from mail that I send. Ideas? TIA!

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To diagnose problems with Thunderbird, try the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
wnywhy16
wnywhy16 Pemilik Soalan
more options

Thanks. I tried this, and there is no change in behavior. I can manually right click on a Sent email address and Add to Address Book. The entry is added correctly. But if I close TBird and restart, the new entry is not there anymore. I have no Plugins and no Extensions loaded.