Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Send messages not copied to "Send" folder

  • 3 balasan
  • 10 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh digeroperator

eda
eda
more options

A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?

A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?
Lampirkan skrinsyot

Penyelesaian terpilih

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

Baca jawapan ini dalam konteks 👍 2

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Penyelesaian Terpilih

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

eda
eda Pemilik Soalan
more options

Thanks Matt! Clumsy of me not to think of that right off.

digeroperator
digeroperator
more options

I have set the folder several times and the pane stays blank. The number of sent messages is up to 274 but nothing appears. They will go to the local folder but not the hughes.net folder